Shipping Policy

Thank you for shopping with Weldtools. We are committed to delivering your welding equipment, consumables, and industrial products safely and on time. Please read our shipping policy carefully before placing your order.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Saturday, excluding public holidays.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During high order volumes or promotional periods, processing may take slightly longer.

2. Shipping Coverage

Currently, Weldtools ships across India.

If you require international shipping, please contact our sales team before placing your order.

3. Shipping Charges

Shipping charges are calculated automatically during checkout based on:

  • Delivery location
  • Package weight
  • Order value
  • Courier availability

Any applicable shipping charges will be displayed before payment.

4. Estimated Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 Business Days
  • Tier 2 & Tier 3 Cities: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery timelines are estimates only and may vary due to:

  • Weather conditions
  • Natural disasters
  • Transport disruptions
  • Public holidays
  • Courier delays

5. Order Tracking

Once your order has been shipped, you will receive:

  • Shipping confirmation email
  • Tracking number
  • Courier partner details

You can use the tracking information to monitor your shipment.

6. Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailable
  • Incorrect contact number

the shipment may be returned to us. Re-shipping charges may apply.

7. Damaged or Missing Packages

Please inspect your package immediately upon delivery.

If you receive:

  • Damaged products
  • Opened packages
  • Missing items
  • Wrong products

Please contact us within 48 hours of delivery with:

  • Order Number
  • Photos of the package
  • Photos of the damaged product

Failure to report within this period may affect claim eligibility.

8. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Weldtools is not responsible for delays or failed deliveries caused by incorrect shipping information.

9. Delivery Delays

Although we work with reliable courier partners, Weldtools cannot guarantee delivery dates.

We are not liable for delays caused by:

  • Courier companies
  • Government restrictions
  • Natural calamities
  • Force majeure events
  • Transportation issues

10. Cash on Delivery (If Available)

Cash on Delivery (COD) may be available for selected products and locations.

Weldtools reserves the right to disable COD for certain products, pincodes, or order values.